Feedback Survey
Hearing your feedback is essential to us being able to review and improve services for families in the future.
If you have had experience of having a baby in neonatal care in the West Midlands we’d really appreciate your feedback, by completing this short survey.
If you have any queries, do not hesitate to get in touch by email: bwc.westmidlandsneonatalengagement@nhs.net
Concerns or Complaints
If you would like to discuss your baby's care or have any concerns or complaints, you can contact the neonatal unit directly or get in touch with the Patient Advice and Liaison Service (PALS) within the specific hospital.
Find the contact details for PALS for each unit in the West Midlands, by clicking on the links below:
Birmingham Heartlands Hospital
Birmingham Children’s Hospital
Good Hope Hospital, Sutton Coldfield
University Hospitals Coventry & Warwickshire, Coventry
New Cross Hospital, Wolverhampton
George Eliott Hospital, Nuneaton
Russell’s Hall Hospital, Dudley
Royal Stoke University Hospital